From Subtle Shifts

 

 

 

GDPR PRIVACY POLICY — SHAUN T. RICHARDS
(Luxury Web Copy & Translation Services)

Last Updated: April 2026
Version: 1.0

 

YOUR DATA PROTECTION RIGHTS
============================

Shaun T. Richards is committed to protecting your personal data in compliance with the UK GDPR and EU General Data Protection Regulation (Regulation (EU) 2016/679). This policy outlines how we collect, use, and protect your information when you engage our translation, localisation, or editorial services for luxury hospitality properties.

 

WHAT DATA DO WE COLLECT?
=========================

We may process the following personal data through our client intake forms:

• Name(s) and contact email address
• Property/project name (e.g., hotel name, Airbnb listing title)
• Project scope description (translation, copywriting, localisation)
• URLs to property websites, listing pages, photo galleries
• Language preferences (source and target languages)
• Timeline and delivery requirements
• Any third-party platform credentials you provide for verification purposes

 

HOW DO WE USE YOUR DATA?
=========================

Your data is processed solely for the following purposes:

1. To prepare, draft, and deliver your translation or web copy project
2. To communicate with you about project progress, approvals, and revisions
3. To invoice and manage payment for our services
4. To demonstrate compliance with UK/EU GDPR requirements
5. To provide customer support and resolve queries relating to your project

We do NOT sell your data, share it with third parties without your consent, or use it for marketing purposes unless you have explicitly agreed to receive updates about our services.

 

DATA SHARING AND TRANSFER
=========================

• Our translation/localisation team: All processing is conducted under contractual obligations protecting your data confidentiality.

• Cloud service providers (Google Sheets/Forms): Used as secure data storage solutions compliant with GDPR transfer standards for European clients.

• We will never share your property information, guest lists, or operational data with any third party without written consent.

 

DATA RETENTION
==============

We retain your personal data only as long as necessary: typically 24 months after project completion, then securely deleted or anonymised unless you request otherwise.

 

YOUR DATA RIGHTS UNDER GDPR
============================

• Access: Request a copy of all data we hold about your project
• Rectification: Ask us to correct any inaccurate information
• Erasure (Right to be Forgotten): Request deletion of your data
• Restriction of processing: Limit how we use your information
• Data portability: Receive your data in structured, machine-readable format

 

HOW TO EXERCISE YOUR RIGHTS
============================

To exercise any of these rights, please email us at shaun.t.richards@protonmail.com with the subject line "GDPR Request" and include:

• Your full name or property/project name
• Specific right you're exercising (access, correction, deletion, etc.)
• Reason for your request

We will respond within 30 days as required by GDPR.

 

CONTACT FOR DATA PROTECTION ISSUES
====================================

If you have questions about this policy or wish to lodge a complaint with the supervisory authority, contact us:

 

Shaun T. Richards
Blackburn, Lancashire, UK
Email: shaun.t.richards@protonmail.com
Website: https://shauntraduce.com

 

You may also contact the Information Commissioner's Office (ICO) directly if you believe your rights haven't been respected.

For information on EU privacy laws and the GDPR, visit the official European Commission website or your national supervisory authority.